Terms of Service

1. Acceptance of Terms

By accessing or using the website, services, appointment scheduling tools, forms, or communications provided by Phoenix Spine and Health, PLLC, you agree to be bound by these Terms of Service.

2. SMS Communications & Consent

By providing your mobile phone number through our website, appointment forms, or other communication channels, and by opting in, you consent to receive SMS text messages from Phoenix Spine and Health, PLLC.

• Appointment confirmations and reminders
• Scheduling updates or changes
• Follow-up care communications
• General office notifications

Message frequency may vary based on your interactions with our office.

3. Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP.

Once you opt out, you will receive a confirmation message and no further SMS messages will be sent unless you opt back in.

For assistance, reply HELP or contact us at 865-415-2620 or info@phoenixspineandhealth.com.

4. Customer Support Contact

5. Message & Data Rates Disclosure

Message and data rates may apply depending on your mobile carrier and service plan.

Phoenix Spine and Health, PLLC is not responsible for any charges incurred as a result of SMS communications.

6. Healthcare & Care Liability Disclaimer

SMS text messages are not intended for medical emergencies and should not be used for urgent medical concerns.

Do not rely on text messaging for emergency medical situations. In case of a medical emergency, call 911 immediately.

All healthcare services are provided subject to in-office evaluation, professional standards of care, and applicable federal and state laws.

7. Age Restriction

This website and its services are intended for individuals 18 years of age or older. By using this website, you represent that you are at least 18 years old.

8. Privacy Policy

Your use of this website and services is governed by our Privacy Policy.

Privacy Policy: https://phoenixspineandhealth.com/privacy-policy

9. Changes to These Terms

Phoenix Spine and Health, PLLC reserves the right to modify these Terms of Service at any time. Continued use of the website or services constitutes acceptance of any updated terms.