Privacy Policy

1. Introduction

Phoenix Spine and Health, PLLC is committed to protecting your privacy and safeguarding your personal and health-related information.

2. Information We Collect

• Name
• Email address
• Phone number, including mobile number for SMS communications
• Appointment and scheduling details
• Health-related information voluntarily submitted through forms
• Website usage data (such as cookies or analytics)

3. How We Use Your Information

• Scheduling and managing appointments
• Communicating with you via phone, email, or SMS
• Providing healthcare services
• CRM workflows related to patient communication and scheduling
• Internal administrative and operational purposes

4. SMS & Mobile Information Protection

Mobile information will not be shared or sold to third parties for marketing or promotional purposes.

Your phone number and SMS consent are used exclusively for communication between you and Phoenix Spine and Health, PLLC.

5. Information Sharing & Disclosure

• Required by law
• Necessary for healthcare operations, treatment, or billing
• Authorized by you
• Required to protect the rights, safety, or security of patients, staff, or the practice

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

7. Cookies & Website Analytics

Our website may use cookies or analytics tools to enhance functionality and improve user experience.

8. Your Rights

• Request access to your information
• Request corrections to inaccurate information
• Withdraw consent for SMS communications at any time
• Request deletion of non-required personal information where applicable

9. Contact Information

10. Policy Updates

This Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated effective date.

Website: phoenixspineandhealth.com